Pinewood are always looking for new ways to give dealers the tools they need to run a seamless customer-friendly experience. With the new feature to manage maintenance and warranty plans in Pinewood DMS, dealers can focus on up-selling and providing a high-quality service whilst the DMS keeps on top of payments and bookings.

During a vehicle sale, the salesperson can set up a service plan with their customer, the money accumulates and the balance can be viewed in the DMS.

When the vehicle comes into the workshop, the plan can be checked to make sure the work qualifies and the balance will reduce accordingly. As always, this is reflected in the Accounts module with the option to drill down into the various workshop jobs.

This new feature gives dealers more control of their aftersales processes and encourages salespeople to increase revenue with up-selling service plans.

Are you a customer and interested in this feature? Look at the ’Maintenance and Warranty Plans’ addition in our Support Portal.